At Win Kids, we’re more than a gym; we’re a place where kids grow stronger, more confident, and more resilient every day. From coaching and preschool to customer service and events, every role helps create a fun, positive environment where kids thrive. Join a team that brings energy, supports each other, and makes a difference.

Benefits:

Bonus based on performance
Competitive salary
Employee discounts

Win Kids Sports & Learning Center – Flower Mound, TX
NOW HIRING – IMMEDIATE START AVAILABLE

Are you passionate about working with families and helping children thrive in a high-energy, fun, and professional environment? Win Kids Sports & Learning Center is seeking a Customer Service & Lead Conversion & Automation Specialist to join our team and help us deliver our award-winning programs in Gymnastics, Ninja Warrior, Pre-K Enrichment, Camps, and Birthday Parties!

This is a part-time position offering hourly pay + performance incentives with opportunities for leadership and career growth. We’re looking for someone who brings energy, accountability, and great communication to every customer interaction.

HOURS
Wednesday/Thursday 3:00pm-8:30pm
Saturday 8:30am-12:30 PM
*additional hours could be considered

ABOUT WIN KIDS

Win Kids is more than a children’s sports center—it’s a place where kids build confidence, coordination, friendships, and lifelong skills. Our team culture is inspired by world-class hospitality (think Disney, Lifetime Fitness, and Great Wolf Lodge), and we pride ourselves on delivering excellence in everything we do.

Learn more about our programs at www.winkids.com

WHAT YOU’LL DO

As a Customer Service, Lead Conversion & Automation Specialist, you’ll play a dual role that is both customer-facing and tech-enabled. Your primary responsibility will be to connect with past and potential customers by phone using our Go High Level CRM pipeline, following up on leads, re-engaging inactive clients, and helping families get started in our programs.

In addition, you'll be a supportive and welcoming presence at the front desk—working closely with our customer service and enrollment team to ensure smooth daily operations and an outstanding experience for every family who walks through our doors.

Key Responsibilities:

Make outbound and follow-up phone calls using the Go High Level pipeline, focusing on reactivating past customers and guiding new leads through our program offerings

Provide exceptional service to parents and students—greet everyone with energy and professionalism

Guide families through the enrollment process for classes, camps, and events

Manage incoming phone and web inquiries with friendly efficiency

Maintain accurate records of enrollments, trials, schedules, and payments

Track and meet sales/enrollment benchmarks

Assist with birthday party and camp bookings, confirmations, and customer follow-ups

Keep the lobby and welcome areas tidy and organized

Support the front desk with daily opening/closing and cleaning procedures

Collaborate with the coaching and leadership team to ensure consistent, high-quality experiences

Attend team trainings and bring a “yes-minded” attitude to every shift

QUALIFICATIONS:
Minimum 1–2 years of customer service or sales experience

Energetic, warm, and able to communicate clearly with parents and children

Organized, self-motivated, and comfortable working in a fast-paced environment

Strong multitasking ability and comfort using scheduling systems or databases

A love for children’s wellness, education, or athletics is highly preferred

Must be available for evening and/or weekend shifts

PERKS OF WORKING AT WIN KIDS:
Positive, professional, and team-oriented culture

Training and growth opportunities

Discounts on classes and events for family members

Opportunity to make a meaningful impact on children's lives

Compensation: $14.00 - $18.00 per hour

Win Kids Sports & Learning Center is a high-energy, family-focused facility in Flower Mound dedicated to helping kids grow in confidence, strength, and character. Through gymnastics, ninja, tumbling, preschool, camps, and events, we create a fun, safe, and positive environment where every child can thrive.

We’re always looking for upbeat, reliable team members to join us in a variety of roles:

Event Staff
Birthday Managers & Weekend Birthday Team
Open Gym Staff
Recreational Coaches
Ninja Class Coaches
Summer Camp Team Members
Front Desk / Customer Service Team
Preschool Teachers
Classroom Assistants

*Opportunities available to learn, grow, and advance into higher-level coaching and leadership roles.

At Win Kids, we offer flexible scheduling that works well with school and life commitments, making it a great fit for students and those seeking a strong work-life balance. Every role plays an important part in creating an incredible experience for our athletes and families.

If you love working with kids, bring great energy, and want to be part of a supportive, fun team that makes a real impact every day we’d love to meet you.

(if you already have a resume on Indeed)

Or apply here.

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